Starting at DU

New Student Health & Wellness Actions

Welcome to DU! As you begin your (new) academic program, we've summarized key action items below regarding health requirements, insurance, and/or HCC care. Please review, click through for additional details, and contact us if you still have questions.

Please note that this page only covers items the Health & Counseling Center (HCC) manages. Please check and follow instructions from other University offices, such as admission, academic programs, advising, orientation, and more.

Submit immunization records (once) or temporary exemption requests (which expire).

• These state of Colorado-required records must be on file before you can register for classes.

Register for classes following instructions from your academic program and advisor.

• This will activate your insurance decision options and health fee.
• Note that if you change programs, or increase/decrease credit hours, this may change insurance and health fee requirements.
• Beyond placing/releasing HCC-related holds (for example, regarding immunization records), the HCC is not involved with course registration, advising, etc.

Make your health insurance decision (every year). 

• Students are billed for the DU Student Health Insurance Plan (SHIP) unless and until approved for a waiver each school year, using online process and providing evidence of adequate alternative coverage. 
• You should accept SHIP to begin using it, or complete the waiver by posted deadlines each school year.

The Student Health Fee (HCF) is automatically billed to all eligible students each enrolled academic term. It cannot be waived.

Incoming first-time and transfer undergraduates likely have online Discoveries orientation modules to complete. 

• Once on campus, you'll also need to complete an Intervene (active bystander) workshop, as required by Undergraduate Student Government (USG).

Ongoing

Use HCC services. All students in in-person, degree-seeking programs (undergrad and grad, part- and full-time) are eligible. 

• You can begin using our medical and mental health (counseling) clinics once your in-person orientation program begins, usually a few days before your first classes.
• Thrive Health Promotion resources and CAPE support services are also available to all students!Some of these action items reoccur (for example, annual insurance decision); so pay attention to regular University communications, and check our Preparing for... pages for health and wellness specific items: Fall, Winter, Spring and Summer.

We also have resource pages on HCC Payments, the myHealth online portal, our Privacy Practices, Leaving DU (graduation or otherwise), and an FAQ for family/parents.

And make sure the University always has your current, correct and direct local contact information. Login to my4DU, searching for "my person profile" if needed, and update your local address (in Denver area if on-campus) and your US / personal phone number (vs home or parents/family).

If you still have questions, feel free to call us at 303.871.2205 during business hours or email hccinfo@du.edu