Health & Counseling Center

Important Notice

Parking in front of the Ritchie Wellness Center is not going to be
easily accessible starting Monday, 5/16/2022 due to high school graduations

Expect all parking lots to fill up early. Give yourself extra time to find parking and navigate to the HCC in time for your appointment. They may have people at the doors please let them know that you have an appointment at the HCC.

Thank you for your patience during this time!

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The University of Denver Health & Counseling Center is your on-campus integrated health and counseling facility providing quality physical and mental health care services to all actively enrolled DU students other than those in completely online programs.

This is not a self-service website or mere set of services — you don't have to do everything on your own! We encourage you to reach out to us for inclusive physical and mental health care, preventative care, health education, advocacy, and recovery support services. We are committed to care of body and mind, helping students to succeed in college and life.

 

How Can We Help You?

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  Scheduling Appointments

  Most appointments can be scheduled same-day using the MyHealth portal. If you need to make a counseling appointment or see a specialist, or if you have trouble accessing the MyHealth portal, call the HCC directly at 303-871-2205. Remember to show up to your appointments on time! Late fees may apply.

  Access MyHealth

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  Contact Us

  The easiest way to get in touch with the HCC is to call the Front Desk at 303-871-2205. Help is available 24/7. For emergencies, dial 9-1-1 or call Campus Safety at 303-871-3000 or ext. 1-3000. While we are not an emergency room or urgent care clinic, we are here to help you find the resources you need.

  Urgent/After Hours Care

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  Check Test Results

  The HCC provides on-site laboratory services for a variety of tests, though some need to be sent to third-party laboratories for analysis. Results will be posted as soon as they become available. You can check on your test results by logging into the MyHealth portal.

  Access MyHealth

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  Pay Your Bill

  Students are required to pay for all HCC services at the time of their visit. The HCC does not bill insurance companies or Medicaid — those with alternate coverage are responsible for seeking reimbursement from their providers. Students may also receive an invoice for services that were not billed at the visit (such as laboratory tests).

  Access MyHealth

 

Office Safety Precautions in Effect During the Pandemic

The HCC is taking the following precautions to protect our patients and staff, and help slow the spread of the coronavirus.

• Office seating in the waiting room and in therapy/testing rooms has been arranged for appropriate physical distancing.
• All HCC staff and patients/clients are expected to wear masks.
• HCC staff maintains safe distancing.
• Restroom soap dispensers are maintained and everyone is encouraged to wash their hands.
• Hand sanitizer that contains at least 60% alcohol is available in the therapy/testing rooms, the waiting room and at the reception counter.
• We schedule appointments at specific intervals to minimize the number of people in the waiting room.
• We ask all patients to wait in their cars or outside until no earlier than 5 minutes before their appointment times.
• Credit card pads, pens, and other areas that are commonly touched are thoroughly sanitized after each use.
• Physical contact is not permitted.
• Tissues and trash bins are easily accessed. Trash is disposed of on a frequent basis.
• Common areas are thoroughly disinfected at the end of each day.

 

A Statement on Racial Violence

The HCC condemns any acts of violence against all communities, and especially minoritized communities of color. The rise of hate crimes against Asian American Pacific Islander (AAPI) communities nationwide, especially during the COVID-19 pandemic, has been alarming, saddening, and frustrating. We strongly stand behind this community, and are mindful of how this impacts our students, faculty, and staff at DU. As healthcare providers, we understand the real harm and negative impact these events and ongoing racism can have on people's mental health and functioning, particularly during finals week at DU. We are here to support you and anyone who has experienced racism or marginalization based on identity. We also acknowledge that statements are not enough, and need to be backed up with real action. We also want to acknowledge the impact that the most recent attacks in Boulder have had on our Colorado community, and especially on our students from Boulder. We all share the pain that continues to impact our beloved state, and want to express our deepest sympathy and support for anyone who may have been affected. We recognize that even if you were not directly affected, these types of events can be triggering.

If you would like to speak to someone regarding recent events, please call us at 303-871-2205 and ask to speak with a counselor. Our services are available 24/7/365. As DU students, you also have free access to counseling through the MySSP app, which provides therapy in 60 different languages.