Assistant Director of Information and Systems
What I do
I am all things back office for the HCC. This includes internal reporting and data analysis, process integration, streamlining communications, learning new software and instructing staff. I supervise of four student employees as they complete data supporting tasks. I also currently serve as the HCC Quality Improvement QI/QA/RM) Committee Chair.
As I have been a part of this team since 2004, I have a significant amount of history with the HCC. I have seen a great deal of changes over the years. Beginning with the reception team developing my customer service skills and my understanding of medical/clinical records. I shifted to the billing team focusing on accounts receivable and patient balances. Time marched forward and I was given the opportunity to expand my skills by taking on the accounts payable responsibilities as well as aiding with processing the payroll requirements to the university. These skills built and streamlined while I developed some process integrations to create consistency for these roles moving forward. I have been instrumental in the launch and continued use of our electronic health record (E.H.R.) system, Point and Click, since our launch with it in 2009. My in-depth understanding of the program flows as well as collaboration with my HCC colleagues continued to expand my skill set. I became responsible for training EHR users on the functionality and relevant usage for their individual roles. I also developed and managed several on-going reporting processes to aid in the overall improvement of HCC Services. In 2015, I became an Assistant Director and took on the role of managing HCC internal compliance requirements as our Compliance Officer while continuing to train and support the staff.
- MS in Health Informatics - Health Data Informatics and Analytics from University of Denver University College, In Progress
- BA in Management from Metropolitan State College of Denver, 2004