Faculty & Staff Resources
Student Outreach and Support Service would like to thank you for partnering with us to support our students.
On this page, we provide information on connecting students to support resources. If you know of a student in need, please see the SOS referral information below, submit a referral, and we'll get in contact with the student within 48 business hours. Keep reading for information about comprehensive support for students.
Emergency or SOS Referral? We're Here to Help
In a crisis, it can be difficult to know what actions will do the most good. Student Outreach and Support has developed a system for determining the best course of action for faculty or staff who have become aware of a student experiencing a personal crisis. This system, known as the Emergency Crisis Referral Decision Tree, is intended to make it easier to respond in a crisis and help the affected individual by helping them access support resources from DU and beyond.
Student Outreach & Support (SOS) has resources to assist you if you have a student experiencing a challenging time. Faculty and staff should reference the Red Folder (linked below) and reach out to sos@du.edu with any questions. Please remember that for an emergency situation, the best course of action is to call 911.
Please submit an SOS referral for non-emergency situations.
The Big Question:
Is the student displaying behavior that is life-threatening to self or to others?
If the Answer is Yes:
The student’s behavior is clearly and imminently reckless, disorderly, dangerous, or threatening—including self-harm. Call 911 and Campus Safety (303-871-3000).
If You're Not Sure:
The student shows signs of distress, but I am unsure how serious it is. My interaction has left me feeling uneasy and/or really concerned about the student.
If the Answer is No:
I am not concerned for the student’s immediate safety, nor am I feeling uneasy about the situation. I am concerned that they are having significant personal issues and could use support.
Resources for Helping Students In Distress
Faculty & Staff Red Folder
Explore the full process and decision tree for identifying and acting in potential crisis situations.
Download the DocumentRecognizing and Supporting a Student in Distress
Learn more about signs and indicators that may help you identify when a student is experiencing a personal crisis.
Download the Document