Get to know the people who make our Community of Care happen! If you have any questions, don't hesitate to reach out to the appropriate staff member below.

Our Team

  • Abby Fassig-Fletcher (Case Manager)

    Abby Fassig-Fletcher joined the Student Outreach & Support team in August 2021. Abby grew up in Alabama and attended the University of Alabama, where she earned a Bachelor’s Degree in African American Studies, a minor in Women’s Studies and a Master’s degree in Women’s Studies. As a graduate student in the UA Department of Gender and Race Studies, she taught Introduction to Women’s Studies and volunteered at the Birmingham Crisis Center answering the National Suicide Prevention Lifeline. Since graduating, Abby has worked in the nonprofit sector as a Sexual Assault Victim Advocate and United Way 2-1-1 Resource Specialist. Outside of work, Abby enjoys spending time with her family and friends, reading, visiting coffee shops, and exploring the outdoors.



  • DJ Hightower (Part-Time Case Manager)

    DJ grew up in Colorado Springs in a family with three brothers and a sister. His family still resides in Colorado. After graduating from Widefield High School, he went on to earn a BS in Justice Studies from Fort Hays State University in Hays, Kansas. Following college, DJ went on to commission as an officer in the United States Marine Corps, serving five years before separating as Captain in March of 2020. DJ began working in Student Outreach & Support (SOS) in January 2021 and absolutely loves it!

  • Ethan Jackson (Case Manager)

    Ethan Jackson is a recent graduate of the Student Affairs in Higher Education Master's program at Colorado State University. Ethan has worked in higher education in one form or another for nearly ten years. They are originally from Indiana but have spent the last six years living up and down the front range. Ethan enjoys listening to podcasts, dancing, hiking the Flatirons and hanging out with their cat, Betty. Ethan is passionate about collaborating with students to help work through their concerns and achieve their goals.

  • Alex Vaassen (Case Manager)

    After four years at the Colorado Coalition for the Homeless helping formerly homeless people maintain housing and find personal enrichment, Alex transitioned to the SOS team at DU in April 2020 as a case manager. He works as the point person for the Medical Leave of Absence process and is happy to help any student or parent navigate the resources available to them or the general DU landscape.

    In his free time, he loves playing/watching soccer (YNWA) and disc golf, exploring the vast world of music, reading engaging books (David Foster Wallace being a personal favorite), taking analog photos of friends, listening to podcasts debating today's hot topics, or crafting fun meals or baked goods in the kitchen. He also loves having deep discussions about anything that normally makes us uncomfortable—that's where the magic happens!

  • Keren Yohannes (Graduate Student Assistant)

    Keren Yohannes is the Graduate Assistant in the Office of Student Outreach & Support, where she coordinates the office's training for the campus community and provides case management services to students. She joined DU in January 2021 as a Case Manager in SOS and a student in the Graduate School of Social Work. Prior to joining DU, Keren spent ten years managing humanitarian relief programs internationally with a focus on providing disability and mental health services to people impacted by conflict. She is originally from Louisville, KY and holds a B.A. and M.A. in International Affairs.