The DSP Testing Center at the University of Denver administers accommodated exams to students enrolled with DSP who have provided faculty members their Letters of Approved Accommodations (LOAA).
Please work with the Sturm College of Law (SCOL), Student Affairs office, and SCOL's Office of the Registrar to coordinate the implementation of testing accommodations.
Testing Center Location and Contact Information
Katherine Ruffatto Hall (also known as Morgridge College of Education)
4th Floor, #450-A
Hours: Weekdays, 8 a.m. to 4:30 p.m. (Mountain Time)
Testing Center Hours
Fall, Winter, and Spring Quarters
Weekdays, 8:00 a.m. to 7:00 p.m. (Mountain Time)
Weekdays, 8:00 a.m. to 4:30 p.m. (Mountain Time)
Scheduling Exams at the DSP Testing Center
Students should request all tests and exams at the beginning of each quarter to avoid missing sign-up deadlines.
- Students must submit quiz and test requests at least five days in advance for Fall, Winter, and Spring quarters, and at least three days in advance for the Summer quarter.
- For final exams that are scheduled during the University's final examination period, students must submit requests at least ten (10) days prior to the first day of the final examination period.
Arranging Testing Accommodations
At the beginning of each quarter, or immediately upon receipt of an LOAA, students must:
- Log into the Accommodate Student Portal
- In the left navigation bar, select "Accommodation Details"
- Select "Send LOAA to Faculty" and follow the instructions
Neither faculty members nor DSP is required to provide testing accommodations unless an LOAA has been delivered. Students should confirm with their instructors whether their approved testing accommodations will be administered by the instructor, department, or DSP Testing Center.
Scheduling Quizzes, Tests, Midterms, and Final Exams
All requests to take quizzes, tests, midterms, and final exams at the DSP Testing Center must be made prior to the sign-up deadlines.
- Log into the Accommodate Student Portal
- In the left navigation bar, select "Schedule a Quiz, Test or Final Exam"
- Scroll down and select "New Quiz, Test or Final Exam Request"
- Select the course for which you are scheduling the quiz, test, or exam
- Follow the instructions to submit your request and confirm that it appears in the "Pending Test Requests" section
Exams must be scheduled for the same time the class is scheduled to take the exam. Any alternate day or time requests will require the instructor to email approval to email@example.com prior to the sign-up deadline. If the student signs up for a different day or time and DSP does not receive professor approval prior to the sign-up deadline, DSP reserves the right to reschedule the exam for the same time as the rest of the class.
The student should only select the accommodations they plan to use for the test they are scheduling.
After successfully scheduling a quiz, test, midterm, or exam, a confirmation email will automatically be sent to your DU email address. These emails sometimes end up in the spam or junk folders. If you don't receive an email confirmation, the booking should be considered unsuccessful.
Students and instructors will automatically receive email reminders four and two days prior to scheduled tests, mid-terms, or quizzes, as well as eight and three days prior to scheduled final exams.
When a student needs to cancel or has instructor approval to reschedule a scheduled exam, they are responsible for emailing firstname.lastname@example.org as soon as possible.
Late Sign-Up Process
Students who fail to schedule an exam prior to the sign-up deadline may submit a late request form. The date and time of the exam must be the same as the rest of the class unless the student has a time conflict with another class, and the late request form must be approved and signed by the instructor. DSP must also receive email approval from the instructor at email@example.com no later than two (2) business days prior to the scheduled exam time. Students may submit completed late request forms to firstname.lastname@example.org or the DSP office.
Although DSP will make reasonable efforts to review late test requests, it cannot be guaranteed. Upon approval, DSP will email a confirmation to both the student and the instructor. If no confirmation is received, the student must take the exam with the rest of the class.
Students are limited to two late test requests per quarter. If a third late request form is submitted in a single quarter, the student may be required to meet with a DSP staff member for a review of the sign-up process. If a fifth late request form is submitted in a single quarter, DSP may refer the student to the Office of Student Rights & Responsibilities (SRR) for noncompliance with the DU Honor Code and University policy.
Make-Up Exam Request
For non-disability-related make-up exam requests, DSP will adhere to the instructor's course policy and procedures for the make-up exam. For disability-related makeup exam requests, students with Attendance Modification as an approved accommodation are responsible for communicating with the instructor and DSP to arrange the make-up exam.
- Arrive at the Testing Center on time.
- Students may begin their exams no earlier than fifteen (15) minutes prior to their scheduled start times. End times will be adjusted accordingly.
- Students who arrive more than 15 minutes after their scheduled start time will need instructor approval to begin late.
- If a student fails to show up for an exam without notifying DSP, a "no-show" email will be sent to both the student and instructor. Students are permitted one no-show per quarter. After a second no-show in a single quarter, the student may be required to meet with a DSP staff member to review the testing accommodation process.
- A DU Pioneer ID card is required when signing in to take an exam.
- Place all bags, purses, phones, tablets, smartwatches, earphones, hats, jackets, and any unauthorized academic aids in one of the lockers available in the DSP hallway. Once testing has begun, students cannot access their lockers without proctor approval.
- Students are responsible for bringing all authorized testing materials (calculators, pens, pencils, erasers, blue books, etc.) necessary to complete the exam. This includes personal laptops for exams being administered online. DSP will provide Scantrons, School of Accountancy (SOA) approved calculators, and scratch paper.
- Any software (e.g. Respondus Lockdown Browser) required for online exams on a student's personal laptop must be installed prior to the start time of the exam.
- Students who wish to leave and return to the Center during testing will be required to sign out upon their departure and back in upon their return. All testing materials must remain in the Testing Center. Students in private rooms are required to give their exam to the Test Proctor while not in their assigned private room. If a student exits the Center for any reason during testing, a note detailing their departure and return times will be provided to the instructor.
- No food or drink is permitted in the Testing Center other than clear beverages (e.g. water, sprite) in clear containers with no labels.
- DSP staff and Test Proctors administer and proctor exams based solely on the information provided by instructors, as reflected on the DSP Exam Ticket attached to the top of the exam.
- When the testing time has elapsed, or a Test Proctor has asked to have the exam turned in, students are expected to turn in their tests along with all scratch paper (both used and unused) to the Test Proctor and sign out. Testing time can be found on the DSP Exam Ticket attached to the top of the exam.
- Students who need exam answers printed are responsible for notifying the Test Proctor.
- Students are responsible for informing the Test Proctor of any technical issues or exam questions.
- If a student has a question for their instructor about the exam, DSP will provide the student with a Student/Professor Communication Form. The student must write down their question and DSP will contact the instructor. If the instructor does not reply, the Student/Professor Communication Form will be returned with the student's completed exam. The student and instructor are responsible for making arrangements to discuss the question(s).
- Completed exams are typically returned to instructors in sealed envelopes within one business day.
- If DSP staff and/or a Test Proctor and Testing Center Assistant (TCA) witness a student violating the DU Honor Code, DSP will stop the exam, collect it for return to the instructor, and report the incident to the instructor as well as the Office of Student Rights & Responsibilities (SRR).